Évaluations et commentaires - Elements Carpet Cleaning & Restoration

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    Rawfelcawptr
    Par

    Elements Carpet Cleaning and Restoration did a fantastic job cleaning my tile floor. The service was profession and the technician was very courteous. I was happy with the time it took to get the job done and the price was reasonable. I will be using this company again when I need my floors redone. Thank you Bob! Wayne

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    Matthew G
    Par

    Company came to clean the dirt out of my grout in the Kitchen as well as shampood the upstairs carpets. The cleaning was phenomenal and I would recommend this service to anyone.

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    Réponse du marchand 10 mars 2017

    Thank you for the kind words .We always do our best . Our goal is to have you as a repeat thrilled client who recommends us to freinds and family

    Bryan W
    Par

    Great work Bob !

    We had our carpets in our house done as well as an area rug, Bob was very professional from the time he pulled up till the time he left, I was impressed that he put down a plastic sheet under my are rug before he cleaned it so no to get water on my wood floors. I have had my area rug clean by another company but it never came out as clean as it did this time. I like the fresh smell of his deodorizer that was left behind as well. over all I am very happy with the work and the service level.

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    Réponse du marchand 7 mars 2017

    Hi Brian I appreciate the time you took to write a review . We normally do our area rug cleaning at our rug shop called the rug cleaning express . We offer pick up and drop off service . If the client wants it done in their home we will accommodate by using platic under area rugs to keep the floors safe from any moisture. Glad you were very satisfied with our services. Best, Owner/Operator Bob Russell Elements Carpet cleaning and restoration

    WindsorResident519
    Par

    My first review was removed,not sure why.It was truthful in that you did not do what was outlined in the work order.Brought your 16 yr old to help with a huge cleaning job then blamed her when all the dirt,dust and lack of attention to detail was brought to your attention.Emptied your machines in our sink and clogged the pipes with paint chips,had to hire a plumber.The maid who came after could not believe the amount of dog hair and dirt you left behind. Extremely disappointed.

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    Réponse du marchand 6 mars 2017

    Hello Not sure why it was taken down other than the fact your mother wrote a similar review 3 down ? Anyways , like i stated in your moms response we did miss a few things . It was my fault i took ownership and hired another company to remedy the issue . The basement sink was original to the 1950's west side wartime house. After 70 years plumbing tends to need some attention. May God bless you and your family

    Big D
    Par

    I live in Tecumseh and have kids and pets.I found Bob on yellowpages .Bob showed up on time and was a very friendly person.His rates are reasonable! My carpets were badly stained and at one point we thought we had to throw them out and buy new. Bob came in and my carpets look brand new ! Im a satisfied customer and will be using Elements Carpet cleaning and restoration again ,I highly recommend him and his company!! Thanks Bob

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    Réponse du marchand 10 mars 2017

    Thank you for leaving us a review . This happens all the time where people think they have to remove and replace their carpets . We come in and are able to remove all the dirt and stains . Not all stains come out but we use the latest in stain removal techniques.

    Mark L
    Par

    Had hired other companies to clean the carpet stains caused by my dogs. None could offer the expertise and courteousness that I received from Elements! Would definitely hire them again next time, smell and stains gone!

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    K M
    Par

    0 Stars- Terrible service-Very unprofessional

    Very unprofessional. Hired to thoroughly clean & disinfect walls, windows, baseboards, floors in all rooms of newly purchased small home that was very dirty-to prep for painting. Huge dust webs on ceilings and walls, layers of dust on window casings, and this was after he said he personally cleaned these areas. Would never recommend this company to anyone. He said he cleaned & disinfected wood floors prior to putting a glossy finish on floors - dust & dog hair now imbedded in finish! Don't hire

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    Réponse du marchand 22 février 2017

    We did miss a few things on the inital cleaning . I quickly appoligized and hired a maid service to remidy the dust issues. The maid called me after 40 min and said everything is clean i said i will pay you for 4 hours make sure client is happy . I was very upset when i read this because when you work that hard you want people to be happy . I made a mistake and made it right its dust were talking about here. The floor had pre existing damage that could only be fixed by a full sanding stain and recoat this was explained.

    rgburns
    Par

    Needed a quick cleaning before Christmas. The team at Elements were able to fit us in same day. Prompt and professional service that made our carpets look amazing! Thank you Bob.

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    Vickia
    Par

    Elements carpet c...

    Elements carpet cleaning came to my house the same day he gave me a quote to clean an area rug. He arrived during an ice storm and did an excellent job. He did both sides of the rug and charged me 20.00 less than the quote. I'm pleased with the results and I will definitely use his services again.

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    Tracy R
    Par

    Elements carpet c...

    Elements carpet cleaning and restoration cleaned my tile and grout . Was impressed with there work my tile was like brand new . I will be telling my freinds and family in Windsor

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    dars1287
    Par

    I called Elements Restoration after my apartment was flooded due to a water main break. Bob came the very next day, was very fast and did a great job. I would definitely recommend!

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    Sabrina J
    Par

    Decided to get my carpets cleaned since I have a new tenant. I hired Elements, and shortly after Bob completed the job, my tenant messaged to tell me what an amazing job he did and how she couldnt believe some of the stains he got out! Really glad I went with Elements and highly recommend this company for personal or business jobs!

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    rjtblair
    Par

    Outstanding Results !

    The cleaning results were outstanding. Solid price and great service. Without hesitation, Elements will continue to be our choice in the future.

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    Trish C
    Par

    Excellent!

    Elements Carpet Cleaning & Restoration surpassed my expectations. I am extremely happy with Bob's work ethic and attention to detail, knowledge and efficiency. He did a fantastic job in completely removing some very tough stains and challenging wear and tear areas. He also took extra care to protect my walls and get the edges as clean as possible. I will be passing your name along to all my friends as you provide without a doubt the best carpet cleaning services I’ve had.

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    ritavelvetta
    Par

    Nice to see a company like this

    I was absolutely thrilled with Elements carpet cleaning and restoration's service. Never used this company before and I was glad I did. You can tell he actually cares about what he does. Also impressed that he followed up to see if his job was to our satisfaction. Great work ethic! We would highly recommend him to others. Rita Windsor,Ontario

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    jacksyp
    Par

    Excellent Quality & Service (5 Stars)

    Thanks for the amazing job you did for us Bob. I will recommend you to all my friends and family! -Jack

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    hiexpert
    Par

    PROFESSIONAL- DID WHAT THEY SAID THEY WOULD DO .

    We had a great experience with Elements Carpet Cleaning. They weren't the cheapest but they also weren't the most expensive. I guess you get what you pay for. We have had other companies do work for us before, but this company went above and beyond, so this is why I'm writing this review. Because they deserve it! Everything they said they would do, was done in a manner as if it were their own house. I would definitely hire them again and we have already referred them to friends. Good luck Sincerely. A very satisfied customer. T.Kipping

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