IGA Extra Supermarché Gagnon et Filles inc.

Je viens ici depuis l'ouverture. j'ai acheté un fromage cheddar île aux grues à 7$. L'emballage a été mal scellé donc il est tâché de vert. Je le remarque une semaine après ma visite. Forcément je n'ai plus la facture. La commis va chercher une dame blonde ultra bête qui me dit sans facture pas d'échange. Elle m'accuse que l'état de la boite est douteuse. Pourtant on voit clairement que l'emballage n'a PAS été ouvert. Après 20 ans d'épiceries. Je trouve ça aberrant qu'on me traite ainsi.

My 80 year old mother went there and was in an embarrassing situation. Very embarrassing. Instead of helping her the employees were all laughing so much ,my Mom did not know why. EVERY!!! Employee she encountered laughed, even the one selling tickets fell on her knees. They did not tell her. My Mom made a fool of herself for more than 1 1/2 hour. No one helped. When Mom realized it was too late. The employee just nodded and said sorry. The manager at least was compassionate. Not recommend !!!

I had forgotten my debit card and the staff was very nice to put my stuff aside in a fridge, processed my order so that I could pay and go when I got back. I will definitely go back to that IGA on Cure Labelle in Laval. Very nice people and very polite.