I took in a dress to be cleaned. They returned it to me still dirty and said that it was the best that they could do, but still charged me. I also find their prices very high for the quality. I took the dress elsewhere, and it was cleaned properly. When I was there, there was another woman in complaining that one of her blouses had been ruined.
Réponse du marchand 17 avril 2014
Customers constantly bring garments to Bellingham to remove stains that other cleaners were not capable of removing or to rectify problems caused by other cleaners. Our team has over 350 years of experience in the dry cleaning trade. We have no record of this complaint on file and are usually quite generous in waiving charges in the case of the infrequent unsatisfied customer.