Globex Courrier Express International s'impose comme la référence en livraison express. Situés dans la région de Montréal, nous sommes reconnus pour la qualité de notre service de courrier et de messagerie. Confiez-nous vos colis et vos documents importants, nous sommes spécialistes de la logistique. Pour plus d'informations, veuillez nous téléphoner ou visiter notre site Web.plus...
24h / 7 jours
Service de courrier
Courrier 1-2-4h Montréal et Québec,
Courrier express Canada avant 9h-midi -17h-samedi,
Courrier et transport terrestre partout au Canada,
Courrier express au États-Unis avant 9h-10h30-17h-- 2 jours-samedi,
Courrier terrestre aux États-Unis,
Courrier express partout au monde avec délais garanti,
A pick-up order was placed with the pick-up address, contact person's name and phone number. The delivery person came to the right address, but looked for the person who placed the order instead of the contact person. Unfortunately, the person who placed the order do not work there and the delivery person left without calling the contact person. So I called the company and told them that they should have looked for and called the contact person if she isn't there. The answer I got was that they had many delivery and were too busy to call the contact person.
They told me that I had to place a second order, which I would have to pay in full, on top of the order that they missed. I protested so they offered a 50% off on the first order they missed, but I still have to pay the second order in full. I think it is reasonable to pay for the second order in full, but why do I have to pay for their mistake on the first order?
The bottom line is, when everything is fine, they have reasonable service. When there's a problem, not sure if they have the best way to resolve dispute.