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I have taken my puppy to training classes since she was 10 weeks old and Kelcey is AWESOME! I wasn't planning on doing training, but I'm so happy with how Kelcey teaches me and my stubborn/intelligent puppy! I would highly recommend her as a dog trainer! - Also, they have pretty good sales regularly on gear/toys/treats.
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Been bringing both of my small dogs to PetSmart on William Kitchen Drive for a couple of years now. I find the service to be excellent and the staff friendly and courteous. The best thing of all is that my dogs do not seem to mind visiting them for their grooming!
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Great service from the people at this location. Our dog is always happy when we pick him up and they do a good job also.
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Pretty much always have a good experience here. Only complaint is sometimes they should open another lane during a rush of customers at checkout. Most of the time they do, but I’d say about 30-40% of the time that is not the case. Otherwise it’s a great store. (Regardless of all that, don’t buy pets at pet stores, it’s a cruel inhumane industry. Stick to just food, toys, bedding, litter, etc)
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Nice helpful management and staff seem to care about the pets and helping with products and information for the best choices with pet need purchases.
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Only place I'll take my dogs ! the girls are great and listen to what you want no other place in town dose as much as they do for the price I have a lab collie cross they have him in and out in no time and smelling great for the price and my little cockapoo always looks amazing wouldn't go anyplace els !!!
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really enjoyed the dog obedience class I attended. Lowest price I've paid for obedience class and best results out of all others. Calmest environment. The training room can get too hot temp wise though. Highly recommend the classes at Petsmart.
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Yesterday I had my dog groomed for the first time at this particular location as my regular groomer for over 8 years quit and I was extremely happy. My dog does not like getting groomed and Alice did an amazing job. I would highly recommend her. She is very nice and does a great job. Thanks again.
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Icey is an awesome groomer, always book forward so I get her the next time, Flower is getting more comfortable with her every time.
A great experience, well done.
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I love any place where I can take my puppy. Petsmart is a great place to take your dog to go get groomed. For an extra $10.00 you can get an express groom, so your dog is never kenneled and its done in less than an hour. It worked out to be $67-77 each time I go. The selection of snacks and dog food is great. I wish they had more dog clothes, as the selection is usually limited and they do not carry enough winter gear. The floors are always spotless and if you pet accidentally pees/poops, there are stations nearby where you can clean it up. There are also training classes available as well, although I have never tried them.
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Sorry this is late! Sept 29/2019 hope had had a chance to groom Zeus again. Very well done, best I have seen in a while! He finally received his summer shave. To be able to enjoy heat and coolness.
Thanks hope it took a while to connect but well worth it!! If there was 10 stars that is what I would give!! Tracy/ Eddy
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Your staff is, on the whole, excellent. They know their stuff and are extremely helpful and caring.
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I just did a beginner puppy class at the spruce grove location. The trainer was great. We got so much one on one time with her. She new where my dog struggled and slowed down to make sure my dog was getting it. For 130$ and 6 classes I couldn’t be more impressed! They love what they do and it shows!
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I use only this store for all my fish supplies. I have never had any problem with the service. All the store employees are very helpful. Never have had a complaint about anything to do with the pet store.
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Great customer service
beautiful displace
it was very clean
the prices were great and the time in line was minimal 2 minimal
the merchandise was great and I would totally recommend this merchandise and pet smart
keep up the great work
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