Owls Nest Books
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Par Collaborateur PJ

Calgary’s Store for Book Lovers of All Ages

Since 1975, book lovers have flocked to Owl’s Nest Books in Calgary's Britannia neighbourhood for great reads and expert knowledge from the avid readers on staff. Michael Hare bought Owl’s Nest Books with a partner in 1996, and in 2003, his wife Susan bought out that partner, making this a true mom-and-pop bookstore. “At this day and age, it’s a terrific and rewarding challenge,” says Susan.

It was a love of books that led Susan and Michael into the business. “I love being taken away to another place by a terrific story or great writing,” says Susan. Her passion is shared by her employees and all are more than willing to help customers find their favourite read. “Whether it’s fiction that sparks your imagination or a non-fiction book that inspires you to learn more about the world," says Susan, "reading is just a great way to experience the world.”

The store is stocked with bestsellers as well as gems by independent publishers that can lead you into genres you may never have thought to explore. Owl’s Nest Books also offers an extensive French language collection and jewellery and art by local artisans.

It comes down to the heart of our store. We share what we are passionate about. Our customers keep coming back because they know they can rely on us to steer them in the right direction. - Susan Hare, co-owner
Owl’s Nest Books. Books, French language books, jewellery, art, free delivery
Susan Hare and her husband Michael operate Owl's Nest Books, a true mom-and-pop book shop.

Sharing a Passion for the Written Word

There is a lot of competition for independent booksellers, especially online. For patrons of Owl’s Nest Books, the personalized service exceeds any kind of deal you might find online. “It comes down to the heart of our store. We share what we are passionate about,” says Susan. “We have people come in to see certain individual staff members because they know they share the same love for a type of book. They keep coming back because they know they can rely on us to steer them in the right direction.”

That customer service goes beyond the walls of the store, too. “We’ll get the book to the customer if they’re housebound and can’t come out in the weather. We’ll take the books to them,” says Susan. Owl’s Nest Books also special orders books at no extra charge if there are titles customers can't find on the shop's shelves. “Whatever it takes to make our customer happy, we’ll do it," assures Susan.

Owl’s Nest Books. Books, French language books, jewellery, art, free delivery
Owl's Nest will gladly special order books as well as deliver them.

Proudly Serving Informed Readers

Its clientele is Owl’s Nest Books’ greatest asset, and Susan and her team know it. She speaks fondly of knowledgeable regulars who enjoy discussing their favourite authors or books with staff. “Our customers tend to be ahead of the trends,” she says. “They are online and hearing about books from other readers and friends. So they will come in and ask for a book before we’ve even heard of it, quite often.”

That’s a great benefit to Susan and Michael because it shapes the list of book titles they carry. This tight relationship between Owl’s Nest Books and its readers is the ultimate representation of the store’s decades-long success.

Owl’s Nest Books. Books, French language books, jewellery, art, free delivery
Owl’s Nest Books is located in Britannia Shopping Plaza just off Elbow Drive Southwest.
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