Visible Changes
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Par Collaborateur PJ

Running a Happy Hairdressing Salon in Calgary

Debbie Mahony had her own salon and was an educator working for L’Oreal in England when she decided to move to Calgary in 2008. She began by working at a couple of different salons here, but always had an eye on being her own boss again. “I was just driving toward building clientele and then venturing out on my own,” says Debbie. She opened Visible Changes Hair Design in 2010 and immediately brought in L’Oreal products again. “When I did get my own salon it was a no-brainer to carry the products that I teach.”

In running Visible Changes Hair Design, Debbie wanted to stay away from some of the tyrannical bosses she had seen elsewhere. “I like to run a happy ship. I like the girls to be happy,” she says. “As a business owner, I like to keep the stimulus up with the girls rather than drag my heels. They’ll look elsewhere if I do that. As long as you keep everyone happy they’ll go the extra mile for you.”

I feel like education is a major part of hairdressing. As long as people are being continually educated, then I think we’re going forward. - Debbie Mahony, Owner
Visible Changes Hair Design. Brands: Matrix, Biolage, Nioxin, Redken. Services: Haircuts, hair colouring, perms, hair extensions

Dedicated to Education in Hairstyling

Debbie still teaches and she has been named the ambassador for Western Canada for the L’Oreal/Matrix brand of products. She visits other salons to provide the latest techniques and upcoming trends to stylists. “I feel like education is a major part of hairdressing,” says Debbie. “When I moved to this country I found there were flaws in the level of teaching. So I believe education is key and everyone should have ongoing training.”

And she includes herself in the need for education as well. “I have been hairdressing for decades and I still learn. As long as people are being continually educated, then I think we’re going forward,” says Debbie. She passes that philosophy to her stylists, fostering an environment where knowledge rules at Visible Changes Hair Design.

Visible Changes Hair Design. Brands: Matrix, Biolage, Nioxin, Redken. Services: Haircuts, hair colouring, perms, hair extensions

Dedicated to the Customer

Debbie's clients benefit greatly from the expertise she's built through constant education. “You have to bring interest to the client who's in your chair – that will put you ahead of the salon next door,” says Debbie. "We can’t sit and do the same styles. These people will get bored and when they get bored they’ll go someplace else.”

That challenge to keep one step ahead of the competition has driven Debbie and the Visible Changes Hair Design team to reach their current high level of success. “It keeps my brain working. I still love the job I do. I don’t get bored because I always get a different person in my chair,” she says. “Give me a challenge any day and I will take it.”

Visible Changes Hair Design. Brands: Matrix, Biolage, Nioxin, Redken. Services: Haircuts, hair colouring, perms, hair extensions
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