A big shout out to World of Spas and our salesman Nigel. The whole process was great. Our Master Spa H2X Trainer 15 arrived right on time and delivery went smoothly.
The new showroom is worth the visit alone - what a great space! With the current supply chain backlogs, even if you're 'dipping your toe' into the hot tub market, go see Rochelle and the team at World of Spas today. They are super knowledgeable and don't subscribe to any high pressure sales tactics. That was a huge turn off at other locations we visited. They simply listened, answered our questions and made a few recommendations to help narrow down options.
We are very happy with the purchase of our hot tub from World of Spas Calgary. Everyone was very professional and friendly to deal with. The help with chemicals and maintenance has been great. Would highly recommend them!
We purchased Dynasty spa (Club 8L) from World of Spas almost 4 years ago and wanted to share that it is working as great as the day we received it. Customer support for chemicals and questions has been wonderful.
The design of the spa that prevents mice from getting inside the tub has worked as advertised. Not a sign of any critters. We had to get rid of our Polar Spa due to infestation of mice.
If you are looking for a high quality tub World of Spas is worth a look
Buyer beware. Had a horrible experience with World of Spas, high pressure sales tactics and they delivered a different tub than the one we ordered, but we signed the contract and somehow should have known that, by interpreting their shorthand that what they wrote down was a different tub. Owner did not care or try to make it right. Would not recommend to anyone.
My husband and I bought our hot tub 4 years ago and it has been great. We had one minor repair but it was easy to get fixed. Never had an issue with the customer service. Install and delivery went smooth.
Back in summer of 2019 my wife and I invested in our health and wellness by purchasing a spa from World of Spas. Best investment ever, our family of 5 use it daily. Especially with the Covid lockdowns we have been able to relax and unwind with quality family time, unplugged from devices in our spa. The staff are extremely friendly and super helpful answering all our questions and supporting our spa needs.
World of spas is amazing great new location, helpful staff COVID aware. We love our hot tub big purchase but not one regret. Our family of five uses it daily. Highly recommend for physical and mental well being
My husband and I purchased our first spa from World of Spas and couldn’t be happier. From the moment we inquired, made our decision and picked up it was seamless and they were so helpful! We are so happy with our spa!
I live outside the city and get my water from a well. Using this water in my hot tub, I was unable to regulate the alkalinity in it properly. The alkalinity was too high and kept fluctuating when I tried to fix it. I read a lot of different articles to try to fix the alkalinity, but most of them were written for city water and I was unable to stabilize my alkalinity.
I decided to go to Spa World for help and was assisted by Rosie. She gave me a very professional, comprehensive consultation and
awesome experience, awesome tub and a great price. I've been super happy with the hot tub I chose. The staff was knowledgeable and friendly and has also helped me numerous times since the purchase with questions I have had with either maintenance or accessories.
definitely recommend!
We have now owned 2 Dynasty tubs and have been very satisfied with both. Service is super quick to deal with and always a pleasure to deal with. Highly recommended!
can always count on World of Spas for good advice and good service. They have a wide selection of products for all hot tub needs. I thought I had to get rid of my hot tub because of an internal pipe leak. They told me to try flex seal which is a silicon based sealant. i could not believe it; used as directed it fixed my leak slowly but surely. Instead of spending thousands of dollars for repair or replacement, the sealant did the trick.
World of Spas has an excellent customer service team, always willing to help talk through any issues we have and help us find a solution. There ability to explain things over the phone is excellent.
We bought a Club Series Dynasty Spa from World of Spas Calgary about 3 months ago, and we have been using it daily since and love it. We picked a model without loungers as we arent really big enough to sink into one, but the sitting model works great for us.
It took time to get the hang of how to balance water chem, but the staff at the store were great and extremely knowledgeable and helped us get it right without wasting a bunch of time and water
We bought the 8 person Tide model with all the bells & whistles, and we LOVE it! Tub was delivered on time and without any issues. Its loaded with high pressure jets and has a great stereo system with Bluetooth, easy to use touch screen controls, temp & pump control via app, and tons of lights that can be set in a variety of colours. Well be going back to WOS for all our supplies, and recommend them to anyone looking for a quality tub and a great sales/service experience!
