Évaluations et commentaires - Jessica & Belle Rykiss Bridal

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    zak55303
    Par

    PLEASE AVOID THIS BUSINESS

    DO NOT SHOP HERE. I have never witnessed such horrible/unprofessional service in my life. I had bought a dress a couple months ago, made it clear the date of the wedding, and outlined the alterations that needed to be done. I was left with a dress with horrible alterations that could not be undone, and the employee did everything to avoid accountability for her actions. I was bullied into paying for services that ruined an item I purchased, and the "manager" even raised her voice at me.

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    h0n36607
    Par

    HORRIBLE experience!!!! Do not go here!! They ordered me the wrong dress, and refused to take accountability. Then demanded I pay the remaining balance, which I had no choice, because I need the dress in order to be in a wedding party. They really get you when you backed against a wall. Rude service. Rude owner. Shop anywhere but here!!!

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    Samantha R
    Par

    Had such a fantastic experience here. Great customer service, large selection of dresses, great prices. Thank you for helping me find my dream dress

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    Melissa W
    Par

    I have never enco...

    I have never encountered such a rude, miserable person working in customer service. From the moment we walked into the store I felt unwelcome and wanted to get out as fast as possible. I had made an appointment and talked to a friendly person on the phone but was greeted as if I wasn't supposed to be there. When I told the woman my budget and timeline, she seemed unwilling to accommodate my needs or politely tell me my options. Instead I felt any option was rudely shoved in my face. I usually don't complain about things, but I felt so ill-treated that I want to warn others. Such people should not have their businesses supported!

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    Reviewer1796
    Par

    My experience was...

    My experience was a total NIGHTMARE. There were NUMEROUS ISSUES with the final alterations & EXTREMELY POOR CUSTOMER SERVICE followed. The manager, Kevin, said they’d done their best and there was no chance of any refund for the alterations. When pressed further he simply got angry and hung up. Don’t trust this store to deliver what they promise or you may be very sorry. Their best equates to a high level of ineptitude.

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