Century Casino Calgary Inc

1.5/5
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1.5/5
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    CoffeeBlack015
    Par

    to be honest it ...

    to be honest it was our first time last week. my dad just made a mistake by swaying the ball too early. so the ball slightly touch the railings and we need a staff to get the ball out of the way. it was an accident and we're sorry about it. but the supervisor could've just talk to us nicely. she doesnt have to shout especially in public.there's two of them but the other just watches us and smiling from. afar. it was humiliating. we just wanted to have fun but we felt like we'd made a grave mistake. i'm not going to that place again.

    Vous êtes le proprio? Répondez ou Contactez PJ

    Réponse d'entreprise 31 août 2015

    Good Morning, My apologies for the late response. The experience you described is not the customer service we would ever condone here. Thank you for bringing it to our attention and we will be following up with the staff members who were working. Please feel free to come by and speak with our Bowling manager Bart who will make sure your next experience with us will be much better.

    Alison P
    Par

    The staff are rud...

    The staff are rude. The service is poor....ordered lunch and after 1 1/2 hours left without my lunch being served. For a completely empty venue I would think they they would try improving their service. I recommend any other bowling lane than this one.

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