Harry Rosen West Edmonton Mall

I would’ve gave zero stars but that wasn’t an option. The staff all need a lesson in etiquette and customer service. I ordered clothes for my husband, got a call that one of the items was not in stock and to come back to the store for a refund. After waiting in line for 20 minutes,I approach the counter- he just walks away! Another lady came to help, looked up my file and tells me that all the items were already picked up- as if i was trying to scam them?? Needless to say we won’t be back.

Excellent Customer Service

In one roof you will get so many brands.awesome! the customer service is really good.i bought 3 shirts,n the sales associates was very helpful n knowledgeable.He gave guidance what color should i pick, Wat fit should I take, marvelous!