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1319 Quadra St, Victoria BC V8W 2K9
Itinéraire »
ouvert 08:00 - 17:30

Modes de paiement:

  • Comptant
  • Interac
  • Mastercard
  • Visa

Heures d'ouverture


Langues parlées

  • Anglais,

Évaluations et commentaires - Big O Tires

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Quelle note donneriez-vous à cette entreprise?
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    Tonie C

    Extremely knowled...

    Extremely knowledgeable staff. I knew my H3 had some issues and that it might be expensive to repair. I tool it to a Chevy dealership amd some recommended I try this place. I never knew they had a mechanical facility. I dealt with Trevor who had it diagnosed. They found the same issues and carefully exained step by strp what i needed right away, what could wait and how we could save a bit of money. I got it back, it works great, good price, and really friendly people.

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    They forgot to properly tighten the lug-nuts!

    They forgot to properly tighten all of the lug-nuts on one of my wheels!!!! Almost fell off on the highway!! I got new tires put on at Big-O-Tires and then drove 10-12 km (toward the ferry) before my car started shaking. When I pulled over I noticed all of the lug-nuts on one of my wheels were finger-loose. When I went to discuss this with someone at the shop the manager told me it must have been because they had hired new trainees. I guess they don't have their experiences employees check the work of the trainees before returning it to the customer! Also, Big-O-Tires does not have any Road Hazard Damage warranty on their tires like many other places. Why anyone would buy tires at Big-O-Tires is beyond me.

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    Réponse du marchand 3 octobre 2013

    We are very sorry you experienced a negative experience with our establishment. The incident has been investigated and additional training, and procedures have been put in place. I can only relate to you that we strive to give the best service and work possible. I f you return to our establishment in the future we will try to make up to you for your bad experience.


    Awesome service!

    Very knowledgeable stuff and sincere service. The owner, Randy spent a lot of time explaining the difference in tires and took care of all the concerns I had with my vehicle!! I'd definitely go back there again for next purchase/service and recommend to all my friends! Thank you!!

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    Awesome garage

    This is a great place if you're looking for a full service garage. They do tires and vehicle repairs. I've found the prices are good and they really seem to care about my needs. You get to deal directly with the owner which is a bonus.

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