If I could post ZERO stars for these guys, I would have. They don't have a clue what they are doing and have no problem ripping you off. I absolutely wasted a bunch of time and a whole lot of money using these bozos and in the end I HAD TO FIX THE HVAC ISSUE MYSELF! Then, they try to hide behind: "well you signed off on the work before we did it..." OF COURSE WE DID - YOU, THE "EXPERTS" TOLD US THATS WHAT WAS NEEDED TO FIX THE PROBLEM!!! Tried to get a fair refund, a waste of time. STAY AWAY!!
Réponse d'entreprise 2 juin 2017
Whenever we have a customer that is unhappy, we always do what we can to rectify the situation. Unfortunately, in this situation the customer would not let us help him. All repairs (refrigerant leak and rotted out drain pan in evaporator coil) were demonstrated and approved in advance. The further problem is intermittent and was not evident while we were on site. We offered to go back for free if the problem could be demonstrated but he declined.
