Évaluations et commentaires - Marios Towing

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    roge1364
    Par

    Great Driver, Good price.

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    sand9227
    Par

    Excellent service, very professional and very prompt. Either service has improved since previous reviews or the other reviewers were unlucky enough to have been bumped by an emergency call but in the two times I've had to call Marios I certainly did not experience any delays or rudeness. I would hope you reported that to the Marios management instead of just the internet.

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    adri5690
    Par

    Damaged vehicle and didn't even try to resolve the situation

    These guys sure know how to live up to their poor reputation. I had my car impounded here for 7 days and although the initial gentleman that picked up my car assured me he would take of it, upon picking it up, I noticed damage to the bottom front end splitter. Mind you this is on a brand new car with about 800km at the time. This particular car I baby and I know for a fact there was no damage there. It's clear it was damaged during loading or unloading. They took no responsibility.

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    JamesCH
    Par

    Best customer service

    Troy and Nick were fantastic to help me. Don't bother calling anyone else, these guys care about your vehicle and beyond that they have customer service that goes the extra mile. Thanks again to Nick and Joy and Troy

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    fbadinski
    Par

    Call anyone else! Was given a 15-30 min wait time for a simple boost. Two hours later, after calling twice for an update and given the "they're on the way" treatment. Showed up and treated me like an inconvenience to them. Unbelievable!

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    Christa G
    Par

    Car broke down an...

    Car broke down and Marios towing was called at approx. 6:30 am. I was given a 30-45 min wait time. 4 hours later they finally showed up. Terrible. Call someone else

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    Flavia G
    Par

    I got stuck on a...

    I got stuck on a snow bank, we called them and we were told they would be here in 15 min and we were the first on their list since it was 6:30am when we called!!! Never showed up, my husband called 25 min later and they said they would be here between 30-45 min, never showed up! We called again 1 hour later and they said the driver had just called to let us know they would be here in 3 min. Yes, right! My husband canceled and the other company he called was here in a heart beat!

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    Lisa N
    Par

    Worst company eve...

    Worst company ever they towed my daughters vehicle from a parking garage and damaged her vehicle. When ,my daughter confronted one of the employees about it their response was "you can afford it by the looks of the kind of car you drive". It was an older model bmw my daughter bought used for a deal. She's a student and can barely afford to pay for school let alone the damages mario's towing has caused her car. Where is the accountability with this company?

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    karleybarleygirl
    Par

    None Compare

    No other towing company compares to Mario's. They are definitely the best in the area. Quick, reliable, and inexpensive. The best in all of Canada. The drivers are always nice.

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    MrFloyd
    Par

    worst customer service

    Don't ever trust your money with these people. I have made the mistake of doing business with this so called company multiple times. they have even damaged my car and denied it and got mad at ME. they like to treat they're customers like small people even when they are in the wrong. They towed my vehicle for not having a parking pass when it did and then forced me to pay for it anyway. They are completely unprofessional and badly trained.

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