Cit-E-Cycles Electric Bikes

Put a bike on hold. Came from Vancouver Island to Langley. Was planning to do a quick test ride and buy the $5500 bike . Drove through rush hour and finally found the location luckily arrived before close. Upon arrival was abruptly greeted with you have ten minutes and we are closed. I asked to use the washroom quickly, I was quick, but upon exit the store lights had been shut off and the bike I had on hold by the till. I was dumbfounded confused. I said,I need to take it out for quick test ride