Craftsman Collision

we just had our mazda rx3 fixed today the staff are amazing rob was the technician and Breann was the painter the car looks like new would recommend them they are the best and so personable

Excellent professional and friendly service. The lent me a car for the duration of the time it took them to fix my car, so no sweat for me. Phil, did an excellent job overseeing my car was taken care of including saving a very special decal I had on the back of my car that needed to be removed for the repair. If I ever I need to be, I will be a repeat customer. :)

I was very pleased with the way everything was handled. I am a senior and any accident although minor was very disconcerting. My car was taken in immediately and I drove away with one of the rental cars and Craftsman Collision (Phil) handled the rest. Thank you Craftsman for taking the stress off my shoulders and putting it on to yours. Very pleased with the repairs and the cars was spiffy clean inside and out. Sncerely Holly

Quality work, outstanding serivce. Exceeded my expectations!

From start to finish my expectations were exceeded. It is very evident the level of integrity, passion, and skill is elevated to a premium. The Manager had my needs in mind and was very considerate and empathetic to my situation; he and his star team had worked together to get a big fix done in one day, knowing how reliant on my Jeep I am for work. I can't say enough about Craftsman Collision on Bridge Street. The location is convenient, the team is engaging and skilled. 100% quality.

Craftsman Collision Victoria has provided high quality work on my past two cars. I wouldn't go anywhere else in Victoria. For service they have exceeded my expectations each time - they have been courteous, helpful, and I get my car back in pristine condition.

I had a fender be...

I had a fender bender on my car, caused by another party causing a small scratch on the bumper of my vehicle. This was going to be paid by ICBC as the other party was at fault and did not effect my insurance. Craftsman's estimate of $1,500 ended up more than $3,300 at the end as they replaced the bumper rather than only painting it. Had I known this at the beginning, I would have opted out of fixing it altogether.

Great Customer Service

The team at Craftsman provide exceptional customer service. They are great at keeping you up to date on what is going on with your vehicle and they have a great selection of courtesy cars.

They know how to treat customers

I recently had an impact to my right front fender and had to get it fixed. I searched a few locations and decided to take my car to Craftsman Collision. My initial experience, I was greeted by very nice people at the front desk. I was asked to bring my car back on a date that suited my needs. I dropped the car off and was told it would be ready on Monday. I received a call on Friday to say that the car would certainly be ready on the day promised and picked it up on Monday. The car was fixed wonderfully! Thank you to all of you at Craftsman Collision for a job well done. I will recommend you in a heartbeat. Thank you, Mike R