Évaluations et commentaires - Active Management

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    Wonderful experience with Active Management. As new comers to Canada it is very difficult to find a place and feel safe. The ladies in the office were very helpful and informative. They helped my family adjust to our new apartment and made us feel like we were more then just tenants. I would not hesitate suggesting Active Management to my friends and family.

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    Advised to avoid if possible

    Certain properties tend to be going through major facelift through most of the 2011 year. While changes are quite attractive on one side, they are poorly done. Cheap materials, overly poor renovation standards (eg. painting over smooth surfaces w/o sanding), and cleverly-disguised "active builders" contracting company seems to employ some of the most hygiene-deprived and poorly educated employees that I have ever seen. Because of partnership with sister company, renovation costs have been exaggerated immensely. Therefore, Active Management has applied for a 39% rent increase on all properties inside Taylor-addressed buildings. Manitoban legislation allows Active to stray from normal rent increase guidelines for a number of years, meaning that price may continue to rise quite sharply. As a management group, they seem to be unorganized and shift blame when possible. When my rent contract came up and new prices came into effect, pre-authorized payments required changing. Instead of giving a notice or warning, Active began to silently issue penalties on both my rent amount and record. After learning about it approximately 15 days into the month, I made a personal visit to the office to correct the difference. Apparently, I was charged the wrong amount (I was not charged for the incurred late penalties). After leaving the office, I received a call from my apartment manager with an accusation that I had intentionally allowed them to charge myself the wrong amount. Not only am I forced to go out of my way to return and pay the difference, but I have not received any sort of apology for the err on the part on Active itself. Sometimes it is inevitable to deal with companies such as these, however, if at all possible, I would encourage others to entrust their home with a company that deserves this privilege.

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