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  • Wayne dalton,
  • Richards-wilcox,

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  • Anglais,
Localisation
64 Hoka Street, Winnipeg MB R2C 3N2
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Évaluations et commentaires - Creative Door - Winnipeg Garage Door & Overhead Door Specialists

Quelle note donneriez-vous à cette entreprise?
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    abro4101
    Par

    I had an issue with my garage door and called Creative Door. I spoke to Shannon who was polite and understood exactly what the problem was. She set up an appointment date and time that worked for me and gave me a quote. The service technician arrived even earlier than the time arranged and fixed the problem in a short amount of time. Even the cost was less than what I was quoted. Would definitely recommend Creative Doors for any service issues.

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    Réponse d'entreprise 23 juillet 2018

    Thank you for your feedback! We're happy to hear that your garage door issue has been sorted out. If you encounter a garage door emergency, we certainly don't want to keep you waiting, so we're happy a technician was able to arrive promptly. Thanks for choosing Creative Door!

    kjrl1183
    Par

    Hilda is amazing! I would highly recommend this company to anyone. We recently purchased our garage doors from creative, and Hilda helped me through the process picking out our custom size, answering questions and making sure I was getting exactly what I wanted. They look perfect! Price was great, did my research and by far best deal for quality item. Even the guys in shipping were helpful and friendly. Will definitely go back for any future needs.

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    Lynne H
    Par

    The receptionist is the most bubbly, energetic, happy and professional individual" she can definitely put a positive and pleasant start to any one's day! Then there is Ed in parts. He is absolutely awesome. Friendly, prompt and very knowledgable. Dealing with them was an absolute pleasure. Thank you everyone!

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    dunsie
    Par

    This company was ...

    This company was referred to me by a family member that was very satisfied by their service. The Sales Rep that worked with me was very patient and informative. The price and wait times were impressive and I would strongly recommend this merchant!

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    Réponse d'entreprise 19 février 2016

    Hello. Thank you so much for the five-star review! It's wonderful to hear that you had a great experience with our team and that you would use us again in the future. Thanks for taking the time to post a review for us!

    Maryanne N
    Par

    Our experience wi...

    Our experience with Creative Door was FANTASTIC! Hilda was very professional, installers are knowledgeable, reliable & clean.We have received many compliments on the new doors and are very pleased with them.The only downside was the individual who installed the floor seal did a very poor job. We expressed our concerns to Hilda and she ensured we were left satisfied that should something go wrong Creative Door will look after it. Overall very satisfied with Creative Door and would recommend them.

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    Réponse d'entreprise 17 février 2016

    Hi Maryanne. Thank you so much for the very thoughtful review. We are grateful that our team was able to help you out and, when there was a possible issue, provide a solution that worked for you. Thanks for sharing your experience with us.

    Vern S
    Par

    Great people to d...

    Great people to deal with very helpful and knowledgeable

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    Réponse d'entreprise 17 août 2015

    Hi Vern. Thank you so much for taking the time to post an online review for us. We are pleased to hear that our team met your expectations and provided value to you. Thanks again for your feedback!

    gecavin
    Par

    Creative Door doe...

    Creative Door does not hit you with installation issues but does offer installation solutions. As a site superintendent I am always pleased when Creative Door ends on my Project contact list at the beginning of a project. There installations go in seamlessly, whether the site conditions were as they had hoped or not.#1 in my books for O/H doors and loading dock equipment.

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    Réponse d'entreprise 21 août 2015

    Hello. Thank you kindly for the five-star review. We are truly grateful for the confidence you have placed in our business, and we look forward to many more years of growing this relationship with you. Thanks so much for taking the time to share your experience with us!

    rick56
    Par

    Poor customer service

    I called Creative Door to have them fix my overhead garage door. They took my credit card number to confirm the appointment. They wouldn’t give me a time, just an 8 hour window between 11 am and 7 pm. As a result, I had to take ½ day off work. Their service technician didn’t come to our house until 6:50 pm (so I took the time off for nothing) and when he arrived he simply said there was a broken gear. Despite the fact it was a common problem he didn’t have the part on his truck so he said I’d have to book another appointment. His visit lasted less than 10 minutes and he didn't seem interested in helping since it was close to the end of his shift. I called Creative Door the next day and they gave me a quote to replace the door opener that was higher than their competitors plus it included an additional $60 for the “diagnostic visit”. I was able to find another company to replace the opener. Two weeks later I received a bill in the mail from Creative Door for $60 related to the diagnostic visit and my credit card had been charged. I called them to say their service technician hadn’t done anything but tell me my door was broken, something I already knew. I’d booked an appointment to have my door fixed and I didn’t think it was right they should charge me for something they didn’t do especially since it wasn’t my fault they didn’t have the right part on their truck. The lady at Creative Door told me that was too bad but it was their policy to charge for diagnostic visits. I sent an email to their corporate site but received no response.

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