Évaluations et commentaires - Colonial Honda

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  • Service: 5/5
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Jyap2231
Par

Horrible customer service. Took my car in for an airbag recall. When i went to pick it up, it had multiple issues caused by their negligence and was no longer driveable. No isses prior to being brought in, and all new problems stemmed from the area they had been working on. Colonial honda then tried to charge me for diagnostics and repair of my vehicle (to fix THEIR mistakes). Awful attitudes from staff, lack of accountability. 1 star is a generous rating.

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Justin G
Par

Worthless appointment

Made an appointment for 10 AM to have brakes inspected. Returned at 2 PM to check on the car, and not only had it not gone in, it was still fourth or fifth in line. Customer "service" agent said that priority was based on pick up time, and when I asked him if my car would go in today, he was unable to answer so I took my business elsewhere. If you insist on going to Colonial Honda for service, either physically wait at the dealership, or return in an hour.

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Shawn L
Par

Friendly Staff

I have had a very nice experience with the folks at Colonial Honda, very welcoming and willing to battle for your business.

Service: 5/5
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