Évaluations et commentaires - Asian Tractor Parts

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    I always had a di...

    I always had a difficult time finding parts for my tractor locally. The place I bought it had gone out of business and only one place near me could seem to find what I needed. Then when I looked on the web, I found Asian Tractor Parts and decided to give it a try. The part was very small and fragile so when I got it in the mail soon after, I was amazed how it had been packaged personally for shipment to ensure it wouldn't be damaged in transit. WOW! Amazing service and parts! Thanks so much!

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    Barbara L

    they sent me the ...

    they sent me the wrong oil filter, after calling them again, they sent me the right one and I had to pay to ship the wrong one back. I was told if I sent a copy of the receipt they would send my money and surprise..... I never got it

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    Réponse du marchand 12 mars 2015

    Barbara I'm sorry to see that you did not receive the correct filter. I have checked my records and a credit was made to your credit card for the shipping cost and I see that you have also received the correct filter with no additional costs. I'm glad to see that this issue was resolved and that we were able to help you get the correct filters. Unfortunately filters can be a bit tricky with part numbers and knowing dimensions but we are confident that we can get you the right filter and parts based on the information that you provide us with. If you have any questions or concerns we are more than happy to help you in any way that we can! We have an excellent customer service team ready to help! Glad that we were able to address and fix your issues and looking forward to working with you in the future!

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