Rush Auto Parts
2.4/5
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  • Anglais,
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1467 Hwy 56, Caledonia ON N3W 1T1
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Évaluations et commentaires - Rush Auto Parts

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2.4/5
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    sale3528
    Par

    Excellent service always the correct part and great prices as well!! Thank you Rush..

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    KenJ041
    Par

    Poor Service, seems to be a theme

    My husband called and asked for some information about a part, the individual who answered the phone chose to not help him to find the part or if it was available, because that could take up to an hour of his time to find that. Since he wasn't willing to take the time to assist, we have taken our business elsewhere. What is he there to do besides assist customers? Two reviews with similar outcome does tend to make you wonder, what is their POLICY on customer service? That they are only there to help a person as long as it is convenient?

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    ejoanna
    Par

    TERRIBLE PARTS AND SERVICE

    I went to the place to get a part. They have a poor selection there and most seem to be over priced. I wanted to order a part and was dealt with rude individuals. The guy complained to me that it's almost closing time and he didn't want to put my order in because he wants to go home. Seriously? Terrible service. Was my first time there and I'm glad I got my part elsewhere for cheaper! How are they still in business?

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    Réponse d'entreprise 6 décembre 2010

    Dear ejoanna, We have received your review and wanted to make certain that we reached out to you as quickly as possible. Your feedback is appreciated! We are sorry the experience was less than ideal, and can assure you it is not in line with the customer service levels we have taken pride in offering for the past 20 years. Our customer satisfaction is very important and we invite you to contact our Sales Manager, Larry directly so that he can assist you. Once again, we thank you for your feedback.

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