Hamilton Cab

1.9/5
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  • anglais,
Localisation
430 Cannon St E, Hamilton ON L8L 2C8
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Évaluations et commentaires - Hamilton Cab

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1.9/5
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7
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    eoba5090
    Par

    I called for a trans cab. 10 minutes later and no cab so I called back to inquire about the wait. I was told they dont give time estimates for trans cabs. Called back 35 minutes afte that and spoke to a supervisor. He investigated and found the transcab driver assigned to get me CHOSE ON PURPOSE TO NOT PICK ME UP, assuming that a different car would do it. These people do not deserve to be in business.

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    karawrites623448
    Par

    I used the app to book a car for an airport drop off at 4:30 am for my disabled mother. At about 4:32 I thought I would call and check that it was on the way, as I had not received a text confirmation. The dispatcher said they had my order (from 24 hours earlier), but that there were no cars and they had to find a car. A cab FINALLY arrived at 4:50. When I asked the dispatcher if a car would have come if I hadnt called, she couldnt answer. My mother barely made her flight.

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    elle7252
    Par

    Dont bother calling in advance to order a cab... they still show up late. Your forced to pay BEFORE even getting to your destination?!? Dirty cabs, poor service.

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    jack5966
    Par

    Twice in the last couple months I have been out walking and in one case was not feeling well, and the other it was over 35 degrees out. I stopped at the GO station and asked to be taken to Bay & Bold Sts ...twice I was turned down, it was not far enough ..once the driver told me I could use the exercise!! Both times they have no idea anything about me!! Total ignorance and terrible customer service. Will not use again!!

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    daisy7515
    Par

    We ordered a cab with a dog. They sent a driver highly allergic to dogs who refused to take us. He asked for another cab and they told him they couldn’t send another and that essentially we were SOL. We ended having to bribe the driver into taking us home for way more then the app quoted price. DO NOT TRUST THIS COMPANY!!!!!!!!!

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    noto3839
    Par

    Ordered the cab for the first time and it didn't show up for 1 hour and once it reached, the driver wanted a $20 tip and flat rate to the airport. I guess tip is never mandatory but optional , anyways would never ever order for taxi again from them.

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    marcustheanthony
    Par

    good service

    always had good service from Hamilton Cab. Drivers are usually friendly and helpful. Recently I left a very expensive tripod in one of the cabs. Though the driver had picked us up from a public area, he came back and took the time to find someone who would be able to get it back to us. The staff and dispatchers were also very helpful to us when were realized what had happened and tried to locate the tripod. many thanks:)

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    LauraH
    Par

    Very friendly service

    In contrast to the previous reviewer, I had a really enjoyable trip with Hamilton Cab. The driver picked me up from WalMart and arrived within ~10 min of calling so I didn't have to wait long. The driver loaded my groceries and stroller into the trunk, and unloaded it all without needing to be asked. Nice and friendly service!!

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    Thomas M
    Par

    Terrible

    Cab never showed up after multiple calls. Missed my flight as a result. Customer service was rude and unhelpful. Worst I've ever been treated by a business.

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