Holiday Inn Express & Suites London Downtown

The front desk staff, a young kind gentleman of Indian descent was very accommodating and friendly when we checked in late on oct 4th, 2017. My husband had heart surgery scheduled the following day. We ended up needing to stay for 8 nights. The kind and friendly women in the breakfast area greeted us daily with smiles and pep. They were very kind. We will definitely return! Kudos to these employees!! The holiday inn does need an upgrade in certain areas as well. Upgrading is required!