City Wildlife Control

I got the one way...

I got the one way door installed where we thought the squirrels were going in and out from. The guy said to call him or the company if the squirrel hasn't left after 2 days. I called after waiting 2 days. The guy said he’d come the next day, two weeks later and he still hasn't come. I am angry because I have been waiting and I can't sleep in the morning because of the squirrel scratching the wall!