Évaluations et commentaires - Cindy's Alterations

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    Kristi W

    Wedding dress

    I had a similar negative experience to the customer below. I had sleeves added to my wedding dress and I spent the entire wedding pulling my sleeves back up and having my bridesmaids reattaching my bustle that kept coming undone. I have had friends who have had great experiences here just not me.

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    5 star service

    I had my wedding dress done at Cindy's, and I have to say it looked amazing, fit like a glove. Cindy did a wonderful job, not only on my dress but all of my brides maids dresses. A very welcoming staff, and friendly atmosphere would highly recommend to anyone.

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    Stay away

    They altered my wedding dress. The dress was too long and the bustle kept falling all night. They are expensive as well, especially considering the quality of their work is poor.

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    Réponse du marchand 27 juillet 2012

    It is customary to try on a garment after it has been altered to ensure the client is satisfied with the workmanship prior to paying. With wedding gowns, this is especially true, since the bride not only desires the perfect fit but it also provides the tailor another opportunity to review the finer tips of how to dress, ie. lace up, bustling, scooping, etc. We have trained professional tailors on staff. Our ever growing client base confirms received high value and high level of service for each dollar spent. We are unable to identify this client from our records. Cindy


    I am a big fan and a regular customer @ Cindy's.

    Cindy's re-made a winter coat for my mother. The coat had sentimental value and she was so pleased to have it re-made! Cindy's is very professional and fashion forward!

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    Réponse du marchand 24 janvier 2013

    Thank you for your kind support and we appreciate your business. Cindy

    Andrea R

    Wonderful service

    I have taken in everything from slacks, to jeans, to shirts to dresses for alternations. The work is always done on time and perfectly. I would highly recommend taking any alterations you have to Cindy!! She was actually recommended to me by a bridal shop in Oshawa!! I now take all my alterations to Cindy.

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    I highly recommend never going to Cindy's alterations. Horrible experiance, and brutal customer service. They were rude, and late for our appointment, and because of that our appointment got cut short. And after picking up the dress after everything was said and done the dress still didn't fit right and I had to go get it altered somewhere else last minute

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    Réponse du marchand 1 mars 2011

    In response to J Conn and the rest of our valued clients, I searched our records of the 400 plus bridal gowns we altered this year and could not find any client named "J Conn" or similiar (married or maiden name) in order to address these accusations. The accusations brought forward do not refect the culture or attitudes of our ever growing business, that is earned us one client at a time. Cindy

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