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6010 North Service Rd E, Windsor ON N8T 3P3
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  • Interac
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  • Kindred,
  • Grohe,

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  • Anglais,

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Évaluations et commentaires - Northstar Plumbing Windsor

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    jane33
    Par

    Amazing ! Called them regarding a very specific job, they told me it was best to get someone more specialized to handle it and gave a me a great refferal . I appreciate the honesty and advice on how to handle this project correctly . Thank you

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    Réponse du marchand 19 septembre 2017

    We appreciate the honest review. Don't hesitate to call us for any work. If we don't do it, we'll be glad to refer you to a reputable and honest local company. We work with like-minded companies where the customer takes preference over dollars. Thanks!

    karen
    Par

    Best service ever. Polite clean fast and efficient. Thanks for coming so fast we really needed you guys.

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    Réponse du marchand 19 septembre 2017

    Thank you! Glad we could help out.

    MJ M
    Par

    Rob just performed service on my kitchen plumbing and I want to leave this testimonial. In the last 36 years i have owned 5 homes and I have used 5 different plumbers. One was totally dishonest, 2 were ok and 2 were excellent. Out of the 5 plumbers i have used I must say that Rob at Northstar Plumbing as been Number One in my experience. Out of the last 3 plumbers I have called to troubleshoot a 3 1/2 year old plumbing problem he is the only

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    rmurray1559
    Par

    I don't usually write reviews but I felt I should with this company. Seldom do I encounter such hard workers. After receiving 3 quotes for the backwater valve city program, I decided to go with Northstar. They weren't the cheapest but I could tell by their presentation and their professionalism in quoting that they were the one to go with. I'm glad I did. Hardworking, clean, fun and professional from start to finish. Call them first.

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    Réponse du marchand 27 juin 2017

    Thank you for writing this review. We are glad you did. It's always good to get our story out.

    julita h
    Par

    NOT AFRAID TO WORK

    I was so pleased to have Northstar in my home for a hot water tank repair. They didn't try to upsell me to a new one. They said I would get another 2 years out of the one I have. Once complete they offered to move a couch out of my front room. Amazing set of guys. I will definitely call them again.

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    Réponse du marchand 27 juin 2017

    Glad we could help out. When the time is ready, we do sell hot water tanks. They come with a full 10 year parts and labour warranty.

    herbert j
    Par

    SPECIAL DISCOUNTS FOR SENIORS

    The plumber was very efficient and friendly. I am a senior and to my surprise, they do not charge seniors for the first hour of service. Would not hesitate to recommend the Northstar crew.

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    Réponse du marchand 13 juin 2017

    Thank you Herbert. Yes, it's our way of giving back. We are happy to be appreciated.

    Marcel B
    Par

    REALLY GOOD PLUMBER

    I think Richard is a very good plumber. He is knowledgeable, polite, friendly and very helpful. I am a senior and he respected that.

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    Réponse du marchand 1 juin 2017

    Thank you for the review. I must agree, Richard is a great plumber.

    P H
    Par

    BACK WATER VALVE FOR FLOOD

    I appreciate promptness and reference to detail. Along with this the professionalism of the works and Rick was most appreciated. The final verification of price was in a neat orderly manner. The workers attention to cleanliness was also remarkable. I was expecting a BIG mess and was pleasantly surprised that ALL was cleaned up and carted away. I would definitely recommend them to any friend or family.

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    Réponse du marchand 1 juin 2017

    Hello and thank you. It is so great to have our customers acknowledge the plumbers hard work.

    Legal T
    Par

    Friendly. Professional. Attention to details and all necessary repairs. Didn't talk down to me as a female. Overall very nice experience. Thanks

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    Réponse du marchand 1 juin 2017

    Great to know. We have monthly meetings to address all of the varied needs of our customers.

    Adelene P
    Par

    I have used this company for a couple of years, I am always pleased with the customer service and the plumbers always do a great job.

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    Réponse du marchand 1 juin 2017

    Thank you Adelene. We've been here for 29 years and will be here when you need us again.

    David L
    Par

    Amazing staff that are very knowledgeable and honest. When you need a plumber, there the ones to call!

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    Réponse du marchand 1 juin 2017

    Thank you David. We keep current with the Ontario codes. The plumbers are our best asset. We treat them like KINGS!

    richard h
    Par

    BACKWATER VALVE

    I had Northstar install a backwater valve and sump pump under the City of Windsor subsidy program. The inspector told me I definately chose the right company to install it. They rated Northstar as #1 in service and installs for the city. They say they aren't allowed to recommend but gave me the thumbs up for who to recommend and who to call for the future. Great team!

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    Asa M
    Par

    Superior quality, knowladgable & highly eperinced staff

    The technician who came to do the actual work was very knowledgeable. Highly recommended professional staff. Also if the actual work is less than quoted, they will re-reimburse you money. Will also recommend you alternate options for your next re-model.

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    Dennis Z
    Par

    Just had a backwater valve installed. Awesome job! Richard and Dan are a great team. They treated my home with care. They were professional and you can tell they really enjoy their job. They poked alot of fun about a dirty job and I really enjoyed their banter (for my amusement i think). Thanks guys, I was more than happy to pay and will recommend your company hands down!

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    Réponse du marchand 1 juin 2017

    Haha.......that's what we do. We make fun and poke about our job all of the time. For such a crappy job........we love it! Thanks

    Dorothy Y
    Par

    I would highly recommend this company. They are in and out of my condo building for various owners. They know their stuff and are pleasant and funny.

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    Réponse du marchand 26 septembre 2016

    Thank you for the review. Our plumbers love their jobs...that's why they're always smiling.

    leona l
    Par

    Kitchen Renovation

    Thanks to this crew. They did a kitchen reno for me and i can't be any more satisfied. Honesty, integrity and happy. These guys enjoy what they are doing. Great job, thanks all

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    Réponse du marchand 26 septembre 2016

    Thank you Leona. We are only one call away!

    Brian D
    Par

    OMG! This company answered my call on the first ring AND it was a real person. Thanks for that! The serviceman was knowledgeable and treated my home like it was his own. Respected! I had what I thought to be a huge problem. Turns out, it was simple. They were honest. Rob told me that they waste no time. I guess customers wait days for this company and I can see why. Thanks again.

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    robert l
    Par

    Refreshing.......keep up the good work!

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    Shannon M
    Par

    Terrible, rude service, promised to do a plumbing job and backed out last minute.

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    Réponse du marchand 1 septembre 2016

    Hello Shannon! As discussed with you many times, we cannot continue to attend your home only to be turned away at the door because you are not ready. Our schedule is full everyday. If you wish to book service in the future, we will do everything possible to accomodate you.

    powerja
    Par

    I called and made...

    I called and made an appointment for Friday afternoon. I waited in all Friday afternoon. They did not show up!

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    Réponse du marchand 23 novembre 2015

    Thank you for bringing this service issue to our attention. I am surprised to hear this and assure you that everything we do is same day if not next. Please contact me and I will rectify the problem. Afterall, SERVICE is our job!

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