Orchid Nails & Spa

2.9/5
Localisation
Information
Évaluations
Détails

Produits et services

  • Ongles en acrylique,
  • Épilation à la cire,

Langues parlées

  • Anglais,
Localisation
3090 Legacy Park Dr, Windsor ON N8W 5S6
Information utile

Heures d'ouverture *Horaire des Fêtes

Lundi
Mardi
Mercredi
Jeudi
Vendredi
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Dimanche
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Prix:

  • 11 $ à 25 $,

Modes de paiement:

Évaluations et commentaires - Orchid Nails & Spa

Quelle note donneriez-vous à cette entreprise?
2.9/5
  • Excellent
  • Très bien
  • Bien
  • Faible
  • Mauvais
4
0
0
2
3
  • Service:
relevance:
Langue:
Anne Marie D
Par

My niece, as a gift to herself following high school exams, treated herself to a set of acrylic nails. 5 days later, half of them had fallen off. For $50, they should last longer. Staff were rude and condescending and said they were open to 8 pm on Sunday and should have gone in then for repairs. Why lie? They would repair them—for a charge. Why throw more money away? Horrible experience. Shoddy work. Rude staff. Will NEVER return.

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patr4644
Par

Nails last over 2 months

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Brittany T
Par

Customer service is awful

I really disliked my experience! . My husband surprised me and made the appointment for me. When I walked in I was barely talked to. They sat me down and just started. No one talked or communicated with me throughout being there. I wanted very basic pink nails with a heart on my ring fingers. They were unable to do a heart. A Heart!!! And after several times of trying and adding more nail polish over it to hide the mistake. I just asked to leave them plain! Horrible customer service!

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marie738
Par

Got bio gel nails...

Got bio gel nails done, very rushed, and workers were not able to do any of my simple designs, ended up leaving with plain nails. Very long wait in the car as they take all walk ins and make the reserved people wait. Also they're not informative and never talk to there costumers. Only had my nails on for a week and all chipped and falling off. Not impressed and not worth the money paid.

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Réponse d'entreprise 1 septembre 2015

Hi Marie378 Thank you for your comments on your visit to our salon. Although we are a very busy nail salon, we greatly value and respect our customers time especially if you made an appointment. We have a very talent team of employees that specializes in nail design so I am wondering if there was a misunderstanding. We take great pride in our customer service and guarantee all our work so I would like if you could come back and take a look at your nails to see what happened. We definitely want our customers happy. Please call us at your earliest convenience.

TMH1
Par

The BEST place in the city to get a mani and pedi!

By far one of the best salons to get a manicure and pedicure!! Lan is extremely professional and always accommodating to my very busy schedule. The odd time where I had to get my nails done elsewhere due to convenience or being out of town have left me appreciating Lan's work even more! I consider myself very picky in what I want and Lan's ability to listen and remember each time I go there, has me leaving the salon happy each and every time!! 1000% would recommend this place!

Service: 5/5
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Orchid11
Par

Miscommunication

To: Shayla R's review: This could be a miscommunication between you and one of our staff members lead to misunderstanding. Gel fill is always $25. We sorry for whatever happened and please accept our apology.

Service: 5/5
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Joe B
Par

Probably the best...

Probably the best place I've ever been to for a pedi. Clean, friendly, fantastic design skills. The girl I had today took her time, didn't rush through anything like at the place in Devonshire. The price was fair. $30 for a pedi with a very professional detailed design. Will definitely be back. Only had this done an hour ago and had to tell 3 friends how great it was. Always questioned cleanliness at the other places I've been to but tjis place, you see them clean and scrub with soap and bleach everything right after they use it. Amazing!!!

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Shayla R
Par

Called to see how mu

Called to see how much a gel fill was and she told me $15 go to have it done and then said it was $25! Wasted time and gas going there! :@

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