Amazing, friendly and fast service! Erik the tech took the time to look at our freezer and seek assistance from a co-worker, if his suggestion/ thought would be worth following through with. Saving us the cost of a new freezer. Thank you, as we had a previous repair person from another company tell us it wasn’t worth fixing-garbage and said it was a totally different issue, after only take 2 minutes and charged us the service fee. Again, thank you Erik!!!