I arranged an appointment for mid July. I received a call to cancel because there were no optometrists available. I kept on asking for an appointment on Saturday but the girl kept on suggesting other days. To make matters worst she only conversed in French when it was clear I was English. Fed up, I said forget it and scheduled an appointment with the eyeglass centre near my work. If you going to provide a service in an English community as Pointe Claire, then the receptionist should be bilingual