Rude Call Taker
I couldn't believe the rudeness of the person who took my call. I had broken the glass in a large piece of furniture and I asked if someone could come do an estimate to replace the glass. The woman said "How about YOU give US an estimate?" I told her I didnt understand what she meant, and in a cranky voice she responded, "Can't you measure it yourself?" Needless to say, I took my business elsewhere. They probably would have charged me if I measured wrong.
Réponse d'entreprise 24 octobre 2016
Sorry this was the opinion you had, my grandmother has been here for 51 years and at times may come across as short. However this being a family small business the ability to let us know the size without a trip is what helps us keep are prices so low.if you would have left your name and address myself (Shane) or Robert would have gotten back to you and arranged a time to come out and take a measurement. NO CHARGE, beside what you may imagine.we are here to help everyone in Regina,that's why we have been around for so long. Hopefully you never have the need to have broken glass replaced again but if you should I would appreciate the chance to make this up to you. Thanks for the concern.