I had the pleasure of meeting Alex during my appointment at your office on February 3rd, 2024. I was impressed by Alex's exceptional customer service skills, and thorough assistance not only to me but also to other customers.
His remarkable attention to detail became apparent as he addressed my queries regarding the machine and its functionalities. Alex, with his knowledge and expertise, explained the workings of the machine with clarity and ensured I had a comprehensive understanding. As a newLire plus
I entered my order Friday morning, and the package was delivered Tuesday! This is very impressive considering that I live in rural Nova Scotia. The order was complete, properly packaged (no damage) and as expected. I have been using CPCP Clinic for years without any issues and find their prices fair and their service excellent.Lire plus
From the moment I contacted SMG the experience was above all else. The appointments were quick to the point and very informative. Don’t get me wrong, they didn’t rush through the appointments and took the time to answer all of my questions. I really liked the way the CPAP loaner machine was explained as well as the program. I can’t remember everyone’s names but each person that greeted me called me by name without having to introduce myself. Thank you for an amazing experience. Lire plus
As a long time CPAP user (20 plus years), I have seen many sleep clinics and this was one of the nicest. The care was very good with the night staff doing their best to be sure I was looked after. The reception staff was all business, however it was very busy when I was there. The doctor was informative and worked out many of my issues. Overall a good experience. MTLire plus
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Review of Wendy Clayton working for MRC HealthCare CPAP in Newmarket Ontario
Hi, Just want to say that I was having some issues with my CPAP machine and
had stopped using it for a while. I finally decided to go in and see Wendy and
she was awesome.
Her suggestions for solving two problems I had were exceedingly helpful .
Wendy is thoughtful approachable and her customer care exceptional and with a smile always.
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