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I have had nothing but the best attention when I do my banking at Leslie and Lakeshore branch. Anurag was serving me as I had lost my debit card. He inquired why I don't use on line banking. Being a senior I am afraid to do anything new. He proceeded to show me how easy it was and got me started. He was so kind and patient and determined to teach me. He even helped me with an e transfer. This is my 3rd review of this bank. Always willing to help and walk away feeling I have learned something.
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Guys, let me just get straight to the point.
Great people can transform any experience.
In the past I had a ton of negative experiences with banks, and when I was embarassed, sad, and down-and-out the gang at Bank Of Montreal Bay + College were like angels to me.
They believed in me, they got me back on my feet even when it looked like all the "rules" were against me. Essie, welcomed me in and put me in touch with my rep, John.
John heard my story, listened really well, and I felt understood, and when he went to Jessica (the oh-so-fantastic manager) to get approval for me, he really went to bat for me.
Since then I've had incredible help when I lost my card (twice!) and when some scammer-ATM tried to get my PIN, from Grace, Clea, Miles, Lui (sp?) and more.
I'm so thrilled with my experience with this particular branch, that I travelled a 2hr commute, just to keep it as my home branch, when I moved away temporarily.
Do banks get reviews like this often? I don't know, but I know what I feel and my experience, and I felt compelled to share.
Thanks for putting a personal, caring touch into banking, guys.
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Honest Knowledgeable Great followup and customer service
I have made recommendations to several friends who need his expert advice.
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The service I received at a crucial time when I needed it most, was nothing short of professional and on point. Kayan was patient, knowledgeable and kind and I really felt like he was trying to get the best results for me. In the end, I was very happy with the results that were achieved. Thanks Kayan, for excellence in customer service!
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best sensible unflappable broker you will find, Straight realistic guidance from an experienced professional.
you wont regret dealing with Andrew
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Excellent service for the last 18 years! Professional yet down-to-earth Accounting Firm and staff.
They care my needs first and their fee is reasonable compared to the extra amount of time they allocate to do my business taxes.
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Amazing people always trying to help sold and bought from they very honest 10/10 definitely recommend
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I have lived in this building for 8 years now, and absolutely love it. It's very clean, well managed, and there is always a quick response to solve any problems. Very quiet and friendly neighbours.
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