Customer Service is Excellent and they tell you the real facts. I never needed any service to my vehicle. The dealership where I purchased my new car emailed,phoned and text me that I needed an oil change, etc. Cost was always between $200.00 - $350.00 every time. Jiffy Lube checked everything, oil fine, low mileage and it was FREE. Thank God for Jiffy Lube !!Lire plus
I had such a great experience here. Donnie was the one who helped me and he was so much fun!! All I needed was a my coolant to be checked and sure enough it was nearly empty. He filled it up checked my oil and topped it off, checked my tire pressure and filled up a tire that was very low, while making me laugh the entire time. And at the end of it, he didn't charge me one penny!!! I will definitely be going to this location for my oil changes etc... from now on!! Thanks so much Donnie!!
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I've used Lube City in Drayton Valley for years and today Brandon was excellent. Very friendly, professional and a honest young gentleman would recommend.Lire plus
I enjoyed and trust the guys that work on my minivan.
Rick and Damion helped me out and were very nice and gave great customer service.
It’s unfortunate that so many people leave bad reviews with bad experiences but no one ever leaves a good review with a good experience.Lire plus
Best service! Huge shoutout to Shamal & James. The service was quick and efficient. Shamal is a great person & educated me a bit on the upkeep of my vehicle, I appreciate it. Thank you again. I highly recommend this place! Lire plus
I’ve been going to Jiffy Lube for oil changes since I’ve been driving (over 10 years) and have always had great experiences. The staff always go above and beyond. Today I went in to get my tail lights replaced and the guy that helped me came out to my vehicle and changed it while I waited outside of the shop, when I was going to grab my wallet he said “Because it’s Friday, it’s on me, have a great weekend” and walked away. Made my week! Thank you for your generosity! Highly recommended. Lire plus
I drove from Auburn Bay because of the customer service. They make you feel at home as soon as you walk in the door. This was my first time there and I will definitely drive the 1/2 hour again .The prices are very reasonable too .Thanks to all of you for making my day .Lire plus
Doug was amazing. He talked with me a lot. Let me know what I needed for my car without being pushy. They got my oil change done quickly and then helped me when my battery died. He gave me actual advice for things my car needed with a realistic timeline without trying to get me to spend hundreds of dollars right away. I will be coming back to this location for all my oil changes and any other service they offer! Just amazing service.Lire plus
Hi Everyone,
I have been going to Lube City for a couple of years now. The service i receive from Lube City is excellent. What I really like the most is that they vacuum my car. That is something I never experienced from the other lube places. I also know some of the management very well (and one of them is part of our pub group) so I get a bit of insights into their business practices. They started out of Edmonton in the 90s with only a couple of shops and grew pretty fast to a large businessLire plus
My hubby took my truck in for an oil change, a few weeks later I noticed a smoking smell so I checked the oil and must have been on a hill and added more oil, a few days later my hubby checked my oil again and again it was low so he added more THEN after checking again, my truck had too much oil. Took it back to Lube City and the team there fixed it free of charge...AmAzInG Team AmAzInG Service!!! Go Team Lube City Beaumont!!! -Lire plus
AT THE PRICE OF AN OIL CHANGE, I CANNOT SEE WHY THEY WOULD NOT FILL UP YOUR WASHER FLUID AND MAYBE BRING THE CUSTOMER BACK AGAIN. NOW I WILL CONTINUE WITH MY DEALERSHIP WHERE ALL FLUIDS ARE TOPPED OFF
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Love this place . Not over priced like some and don’t try to up sell you . Lots of cool stuff to look at while you get your oil changed. Definitely recommen Lire plus
OMG THIS PLACE IS GREAT! FAST, EFFICIENT, FRIENDLY. MY FIRST TIME TO GET AN OIL CHANGE HERE AND IT WAS SO EASY, CONVENIENT AND FUN ACTUALLY! SERIOUSLY, GREAT SERVICE!Lire plus
It has been a long time since I've had an oil change experience worth writing home about. I was beginning to think that I would have to change my own oil just to avoid being haggled and insulted as I had been at the last few places I tried. Not once was I lectured about coming in more often or told I don't take care of my car as usual (I'm not negligent - most lube shops use it to instill fear and have you pay more money.)
Paul seems like a manager-type person who was the man I spoke with the whole time I was there. If there was such thing as a 'carside' manner, he got it right on the money. He was extremely polite and even asked permission to put air in my tires like I was some kind of heiress. I am used to other places either not asking to add air or forgetting to even check them. A lot of places only do it 'by request' - but when they don't communicate with you, how are you supposed to request it? So this place was quite amazing. They showed me my transmission fluid colour to assure me it's in perfect condition. Basically, I would go back there strictly for the customer service, but their prices are reasonable too. I would say they are like any other place but you actually get what you pay for.
The owner's name is 'Al' but I never met him. Maybe he will be in on a weekday. I have a $10 off coupon for next time if I take the middle package so that's another incentive to return. I am glad I don't have to figure out how to change my own oil because it isn't easy when you lack the tools needed.
They have a coupon right now on he back of Safeway receipts for $8 off. I wish I had known, but it was still worth it.
GREAT PLACE TO GET YOUR LUBE ON!Lire plus
This was my first time at this Mr. Lube. While I was waiting for my service I was offered a complimentary beverage of my choice and a news paper. The lady that checked me in was very polite and apologetic for not getting to my vehicle faster. As I had not felt ignored and as she was so polite and friendly all was off to a good start. Once I got into the oil change bay the various steps and processes were explained to me. The technician looked up my vehicle and advised me of the upcoming service schedule which I found both helpful and beneficial. The staff were professional and polite and did not try to sell me things I did not need. I found this to be a breath of fresh air as I have often felt taken advantage of at other oil change places. As I had not had my vehicle serviced in a very very long time there were a number of services I had done. Because I asked them to do few different things for me they freely offered me a better deal than the $10 off coupon that I had handed them at the beginning.
I do not live in Edmonton but will now make the trip back to this Mr. Lube every time my vehicle requires service. I can honestly say I actually enjoyed myself while there and left in great spirits. I told them I would be giving them a good review. Phil a really nice gentleman even contacted me after to give me a survey code so that if I wanted to fill it out I would have the opportunity to win free product or money. Thanks Phil, I will definitely fill out that survey. This has been by far the best experience I have ever had while getting my vehicle serviced. I saw Phil around a lot while I was there offering assistance to the technicians and training. Now I don't know a thing about servicing a vehicle but Phil really seems to know his stuff and is providing an excellent level of training to the staff there. I can only speak about my experience. I found the service was exemplary.Lire plus
These guys were awesome! Outstanding service, my oil wasn't dirty enough and try showed me and said they would feel terrible changing my oil then. And they even filled up my windshield washer fluid. Would give 10/10 stars if I could!Lire plus
Great service and very professional and courteous young people. Facilities were clean and well organized. Prices are average to below the average and the service was quick. I highly recommend this location and business over others in St. Albert for oil changes.Lire plus
Small, friendly and honest shop. They work quickly and are very flexible. They are quite accommodating in times and options. I will definitely be back. I'd send my aged grandmother to these folks!Lire plus
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