Location was out my way but the bike I wanted they had. The staff was helpful and answered all my questions and recommend bike for my use also they have a great service staff. I would recommend to anyone.Lire plus
I’m in awe of how wonderful the staff are here. I needed help and direction on how to fix a crank arm on my bike but wasn’t sure on how to go about doing it and what to look for. I had two visits at Impala Bicycles for this ‘fixing one’s bike’ journey. Each encounter was a wonderful experience and am grateful for meeting these staff members. They both were calm and friendly, spoke with me on how to go about fixing my bike and showed me what was wrong. They explained everything beautifully. They Lire plus
I purchased a demo from the shop and the bike mechanics did an excellent job adjusting the geometry. I’m pretty finicky and came back to ask for a different handlebar width and they switched it out without charging me. Good mechanics and great service.Lire plus
You seriously can’t go wrong paying a visit to Bicycles Plus. The staff are all polite and beyond friendly, and they treat everyone the same. I’ve only ever dealt with the parts/service side, never bought a bike from them, but both “camps” know their stuff very, very well. The one mechanic, I think his name is Nigel, he can diagnose a bike from 40’ away blindfolded. Great prices too, bought brake pads recently, they were half the price per set (front/back) compared to Canadian Tire. Lire plus
Scott did an amazing job fitting my new bike. He was incredibly thorough and took time to explain everything that he was measuring and changing on my bike. His service was well worth the investment!Lire plus
I purchased my road bike from them last fall (2014), and have had nothing but great experiences with them. Prior to purchasing, i went in to get some info and browse. They gave me a lot of their time and answered all my questions, and provided info that I didn't realize i should think about.
When i purchased the bike, i hot amazing service from the fitting through to picking accessories, and all my service calls have been quick, friendly and free. Great spot to purchase a bike or get service in east TorontoLire plus
I bought a bike at the Oakville location in the fall and recently had some issues with the bottom bracket (6mo later). They fixed it under warranty with no issues whatsoever. My experience with their customer service was great. Thanks James! Lire plus
I had an amazing experience purchasing my new bike. The owner and sales staff answered all my questions provided a wealth of information, didn’t press me to purchase something out of my means, stay past closing hours and even threw in a few small items. Wonderful experience !!!Lire plus
30+ Years of business, 4 stores in the GTA, best possible staff that use care, consideration and competence in all interactions. Highest Recommendation.Lire plus
Knowledge, professional, friendly staff, with owners that understand cycling through years of experience and family history with this business. If you race, and don’t know the team here then you are certainly missing out on a huge advantage to your comfort, equipment, and enjoyment of the sport. These guys don’t just sell bikes - they ride, race & train everyday to make sure they understand what to recommend. Product knowledge is top notch - and fitting is a science they have mastered.Lire plus
I've been there a couple times previously and i was always treated with kindness and respect. The last 2 times someone made me cappucino!! They fixed my rear derailleur and it's never had an issue since.
Yesterday I went in to the store after calling them and asking advice on a noise my Tacx was making. Not only did they immediately work on it, they arranged for someone lend a hand (and actually helped me OUTSIDE The store to get it working properly!!).Lire plus
I have a Giant Twist electric bike. Evan worked on my electronics, gears and replaced rusted parts. Very friendly, easy to talk to. Front desk staff also nice on the phone and in person.Lire plus
Friendly service. Broke down the quote for a flat tire repair. Adressed another problem that I will be returning in future to have fixed. Highly recommend. :)Lire plus
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I've bought a couple of vintage bikes from here. Excellent service and tuning. Prices were very reasonable compared to other shops I've been to. Lire plus
The absolute best bike shop in the GTA. I wont shop anywhere else for bikes or bike-related merchandise. The owner and all staff are helpful and friendly and give customers (even those new to cycling) encouragement and confidence. The service is superb, completed in a timely fashion, and affordable. The best!Lire plus
I am a leisure cyclist, have a pretty decent bike (Cervelo 3T) and I will not trust my bike to anyone but Louis.
If you check out his shop, DO NOT expect to walk into a carpeted store with a internet-wired lounge with free organic coffee, and gluten-free muffins for you to wait while a 16 year old kid plays with your bike; none of this here!
You will deal with a true expert, greasy-hand and no non-sense guy. His fees are below average an his service and knowledge, way above the rest...!Lire plus
They provided really great service. They were very patient and also diligent and did not stop until they found the right parts to fix my child's bike. It was very reassuring to see that they were so concerned about safety and not not just getting the job done as fast as possible. I would recommend LB's services to anyone.Lire plus
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