Washed up at Lou's after the alternator on my truck failed EB on the 401. Carlos and Tony could not have done more. Clearly they were already fully booked, but in order to get me back on the road to Ottawa as quickly as possibl they went over and above. Courteous and competent. The cost was certainly reasonable as well. I cannot say enough in favour of these guys.
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I've been a customer for 30 years, Jason has followed in his dad's footsteps by always being clear and honest with his customers. We need more people like him in this world.
Ridgeline, Caravan, Windstar, Venture, Mustang
Mark GLire plus
This shop was amazing to deal with after I had a car accident this winter. They repaired the bumper and front end of my Mercedes and it looks even better than when I bought it. The repairs were done within two days and they even washed and detailed my car - it feels like brand new again! The team communication was great - Tony, Dave, and the lovely receptionist all were friendly, knowledgeable, and made the process incredibly easy. Can't recommend the shop enough!Lire plus
Geoff is a rare fine indeed !! The professionalism ,integrity and most importantly , HONESTY , that he displays in his business dealings sets him miles apart from his peers. We are fortunate to have a business of this caliber here in Etobicoke .
JohnLire plus
I called yesterday checking to see if there was an item in the store before making the trip to the store and before I could finish my explanation I was rudely cut off twice. I called a third time and was able to get help from someone who sounded more mature. The first two employees sounded younger. I did complain to the third person who was more courteous and customer friendly. However, my instore experience was great. Lire plus
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