Big Valley Auction

We purchased some postcards assuming the credit cards they have on file would be charged. A number of days after the auction (and payment deadline) I realised that l needed to have them shipped as my entire staff was still unable to pickup due to contrating Covid. I reached out and asked to have the cards shipped and recieved a lovely email saying yes, with an invoice attached for an additional $30 for shipping which I paid right away. This morning I (now that they have my money plus shipping) g

This auction needs to be avoided. I have tried this auction several times as I stage homes and am constantly looking for furniture/décor items. It feels like a low end garage sale, so often I will just bid online, almost every time I end up with something that was misleading. damaged even though sold as new, items that are clearly defective but sold in original boxes. Empty boxes! I have literally thrown out after I picked up. Most of staff are friendly but quality is lacking.

Good items - especially on antique auction nights. Very pleasant and professional staff. Sometimes auctions are a bit slow but that seems to be because people want something for nothing. Staff are honest with silent bids ...have bid both ways and am happy with the outcome usually. Parking is a bit of a problem. I am an experienced bidder and have been attending auctions almost 30 years. Big Valley is one of the nicer ones. Suspect some of the negative comments are from rival auction places.

What a joke

Drove all the way from delta to attend this auction. Well the quality of items is very subpar. The auctioneer actually went off on a customer last night and yelled at him for bidding 3$ after he said pass. For like a minute he actually sat there and trashed the guy, and lectured him, and he is regular ion the auction circuit. 3 or 4 of us the next night sat talking about how we spend 4-500 on thursday nights at the other auction, and only 20 at big valley. Like one guy said they downsized locations, must be because of the 3$ items he sell's the quality is super lown. He also decideds what has value and passes over items if the starting bid he feels is too low. Like one guy said he's a collector who likes to keep everything. I don't want to look at the same items week after week. Get new good stuff every week, it's only selling low because it's junk. I can't waste 20$ in fuel for 20$ worth of stuff. It's my time and fuel, so I won't be back.

Best to avoid

Low quality items, the website is super outdated along with the catalog which is cumbersome and never the same as the online catalog just compare other auction houses catalogs. Try another auction if you want to buy. Your absentee bids are ignored I know I have tested them on this and they just sell the items to whoever is there that night for less than your absentee, you never hear the auctioneer pass over items to absentees during the sale. At least they don't have family and workers/ item owners bidding you up. This place is unprofessional, and probably why it hasn't grown or expanded like other other businesses over the years. OH yaa the auctioneer is super SLOW so expect to be there until midnight.