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Served grey beef tartare, told customer is was 'fresh' & 'prepared perfectly' but it made them extremely ill. When a request for a refund was given, a response from the official email of the Bertossi Group said no problem thwyd be happy to refund their meal. Today they are now claiming that was a scam by one of their employees and they wont refund them nor take any responsibility. They have doctored emails - went back on their word, taken no responsibility & continue operating serving toxic food
My husband and I celebrated our 20th anniversary at The Bicycle Thief last night. We waited 1 hour and 15 minutes for our meal after the order was taken. Totally unable to have any conversation during our wait (noisy). I had ravioli that consisted of 8 pieces of ravioli in a sauce for $21.00 so I left feeling hungry. The waitress did the best she could but I will never go back or take anyone with us.
This is the first restraint that I seen people having to use the torch on phones to see what they were eating I had to use my phone to be able to see what I was doing with the pay machine Service was rushed Place was to loud 15% service charge is on your bill before you get it even if they give you bad service I won't be back far nicer places with better lighting and better service in Halifax Avoid at all costs
Made my first visit to Bicycle Thief last night with some friends and it was a great experience. The wine list is quite extensive, ranging from affordable to exclusive…a variety of choices for any budget. The menu is also very well put together, we had a few appetizers with our wine and everything was outstanding. Great atmosphere and the staff was excellent, showing up always at the right time.
I've been to Bish twice in the last year. Definitley not the cheapest place in town to eat but it is well worth every penny. The service is great. The food portions are just slightly more than enough. The food is wonderful. The view is also great, especially if it's nice enough to sit outside and people watch and see boats come in.
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