Fix It Again Sam

Fix It Again Sam used some creativity to diagnose and fix a shorting problem in my beloved 26 year old rechargeable B+D mower. There was a bit of a wait but they are small and busy and did it in the time frame they gave me. Nice folks too.

I was pretty disappointed! I left my kitchen aid stand mixer and was told it would take about 3 weeks. When 3 weeks had passed, I stopped in to see what was happening. They hadn’t even looked at it yet!!! After vague comments that they would get to it in the next couple of days, I left with mixer in hand. This used to be a reliable place. Too bad.

You fixed an old electric kettle for us-- we're very happy with the kettle- and your valuable service.

BEWARE This Vendor!

Took in my power washer for repair in early July, called twice to follow up, 'We haven't gotten to it yet'. Finally went in second week of Sept to rescue unfixed washer, found they had trashed it as I 'had not replied to four calls giving quote'. To the wrong number of course. I am in phone book, am easy to find, and I've had the same phone for forty years, so I'm pretty sure I gave it to them correctly. Note usual period for unclaimed goods is ninety days, not five weeks! If you use these people at all, do so with extreme caution.