Samosa And Sweet Factory

I love the place it clean, friendly and have great service.

Need a better system with there line ups. Love the food however even if you pre order on the phone you still end up waiting a while.

The Best place to buy Samosas of all kind and sizes. The first time you will have a hard time to find the place and when you go inside you find it intimidating especially if it is crowded. I see that if you learn Hindi first then you are equipped well to find what you want. Their food items are of excellent taste and quality. In some instances you have to pay extra for packaging. The challenge in getting the food and snacks are two fold especially if you are a newbie and a non east Indian.

very poor customer service

This location has the worst counter help you can imagine. They do not know what the meaning of 1st come 1st served is. I waited for over 10 minutes in what looked to be a lineup. As I waited, two people came in (individually) after me. Both customers were offered help. I raised my hands in disbelief. I told the ladies behind the counter that I was waiting. They shrugged me off. So I left with a sour taste in my mouth, I have tried to reach the manager in regards to this, but have not had any response!!! Please avoid this one!!!

Secret of Low Price Sweets

I happen to get 3 boxes of 2lbs. each mix sweets. I asked the lady on the counter to put "Rus Gullay", "Gulab Jamun", "Gajar Ka Halwa" and "Burfi" in each box. She showed me the first box with these sweets, and I told her to make other two boxes similar to the first one. Later at home I find out, only one box had the sweets I asked for and other two had some kind of brown sweet like something that was spoiled while making or something very low cost sweet which I never saw/ate in my life. It was at least one third of the total weight. They have a big sign in the store saying, before you leave the store, check your items. They know they are cheating, so, they dont want people to come back with complaints! Anyway, never going back again to buy anything from them and will advise my friends to do the same!