Durham Ink and Toner
3/5
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105 Consumers Dr, Whitby ON L1N 1C4
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  • 11 $ à 25 $,

Évaluations et commentaires - Durham Ink and Toner

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3/5
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    aurel2016
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    This is a fantast...

    This is a fantastic service. I have used it over 100 times without a failure. The staff are very friendly and do their best when I need fast turn-around. They even offer advice on printers and ink products. Outstanding. Aurel Oshawa, On

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    LensiG537
    Par

    Pathetic service....

    Pathetic service. I purchased a refillable cartridge, when I went to use it and it didn't work, I called and was directed to an "ink technician". He proceeded to tell me that if I had something important to print I should have bought a new cartridge. Clearly an unreliable service and they are selling products that they can't even stand behind. I will never use this service again. I wish I could give no stars but I had to give one for this review. Save your money and time by avoiding this place like this plague.

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    Réponse d'entreprise 3 juillet 2014

    The returned "defective" refilled cartridge was test printed on our $7,000 Genesis ink testing machine and printed perfectly. The fact that the cartridge failed to print for the customer indicates a printer issue, NOT a cartridge issue (experienced users of refilled print cartridges are well aware of these random "failures"). Customer omitted that she was given a full refund for the refill - we absolutely stand behind and warranty all our refilled cartridges.

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