A Thing for Chocolate

Rude and unsanitary

Unfortunately, my experience was very disappointing. I have an intolerance to lactose so I asked if they had almond milk and if they had flavors for the lattes. The barista used a pitcher previously used for regular milk and wiped the steamer rod with the same cloth which is quite neglectful and unsanitary. Plus, his service was rather rude (sighs and no eye contact). I'm not an entitled customer, I believe my questions were legitimate since I was a new customer and have dietary limitations.