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Information
Évaluations
Détails

Type de restaurant

  • Grilladerie,

Type de cuisine

  • Cuisine américaine,

Plats

  • Steak,

Caractéristiques

  • Restaurant avec service de réception,

Atmosphère

  • Décontractée,

Langues parlées

  • Anglais,
Localisation
12 Brant St, Toronto ON M5V 2M1
Information utile

Heures d'ouverture *Horaire des Fêtes

Lundi
Mardi
Mercredi
Jeudi
Vendredi
Samedi
Dimanche
Appelez pour plus d'information: Lundi, Mardi, Mercredi, Jeudi, Vendredi, Samedi.
Appelez pour plus d'information: Lundi, Mardi, Mercredi, Jeudi, Vendredi, Samedi.
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Prix:

  • 26 $ à 60 $,

Modes de paiement:

Évaluations et commentaires - Jacobs & Co Steakhouse

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3.5/5
  • Excellent
  • Très bien
  • Bien
  • Faible
  • Mauvais
1
0
0
1
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  • Nourriture:
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Restaurantica12
Par

Rotten steak, Absolutely horrible experience

Went there with a friend for a first time visit. I had called ahead to make reservations and they asked if I wanted the dining room or the piano lounge. When I asked what the lounge was all about I was assured that it was a suitable place to eat a nice steak and listen to some great music. Being music lovers we chose the lounge. When we arrived it was clear that the lounge was a just packed bar with tiny tables and was unsuitable for a proper meal. When I asked to be seated in the dining room they put us in a table in a busy walkway were people were constantly passing close to our table. When I asked for another table I was told all the other tables were reserved. Being hungry, we decided to order food despite the poor table and when our steaks arrived my friend pointed out that her steak smelled funny. I could smell it too from across the table. The steak was clearly rotten with a string rancid smell and we knew it had nothing to do with the aging process. This was clearly a bad piece of meat. I alerted the waiter who tried to tell us that it was fine. I asked for him to get his manager so that we could get a second opinion and when the manager came he took one whiff and said yes it was not right and apologized. He then said to not worry and enjoy ourselves and that he would 'take care of us' at the end of our meal. When the bill came the steak was not complimentary or even discounted. I called over the waiter and asked for the manager, when he came I asked him what he meant by take care of us and he apologized again and offered us a discount on our oysters. I simply told him that if he wanted my return business that he would have to do better than that. He refused saying he replaced the rotten steak with a good one. Not wanting to cause an argument and further ruin a nice night I accepted his paltry discount, paid our bill and left.

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