Windsor Airport Metro Cars

Very poor attitude. If you ask too many questions to try and understand the arrangements he will tell you to call another company.

Any time I have arranged for a one-way pick up at Detroit Metro (DTW) for travel back into Canada they have provided an a reliable service to me and my clients. Windsor Airport Metro Cars is the company I call to book in advance as well as last minute request. I have no complaints.

If I had a 0, I would give that. The owner is hostile, rude and provides terrible customer service. I was not provided the name and number of the driver in advance. When I couldn’t locate the car at the airport, I called the owner. He yelled at me for getting 10 min early. He called the driver onsite and then called me back. I was able to find the driver; I said thank you and hung up. He texted me back and told me to never call him again. — no problem!

DO NOT USE THIS SERVICE. Poor communicators. When details for pick up were messed up, instead of working with us, they yelled at us, became hostile and threatened us.

Not good. Lots of problems. Would never use again, unfortunately, nothing else exists in the area.