Filtres
The estimator was professional, thorough, helpful and empathetic through the obviously trying time of losing a car. He attentively listened to the story of my daughters collision and did a comprehensive look-over of the damage. He produced a detailed computer report. Without telling us what to do, he noted that even if it was repaired, there could be hidden damage. All this helped us make a decision about the car. Lire plus
Fred Automotive gets my definite thumbs up for perservernce and integrity. They were recommended to me by another shop that had closed down and it proved to be a sound recommendation. They had to deal with an intermittent problem which can be notoriously difficult to find and they succeeded where others may have faltered. Many thanks to both Hal and Gordon. Lire plus
I bought a new-to-me 2016 Corolla after I was rear ended and my car was written off. Less than a month after that I scraped the rear right panel on a cement pillar in my parking garage. I was very distressed and upset about the damage to my new car. I took my car to Craftsman Collision in Richmond to see what could be done about the damage. The Manager was so wonderful. He was very professional, knowledgeable, and helpful beyond my expectations. My car was repaired expertly. Very happy! Lire plus
Highly recommend. Expert diagnosis. We came in thinking we needed a new transmission or atleast major work done to it because it was kicking very hard on the downshift 2-1 on our 2004 jaguar (6hp26 transmission). He roadtested our vehicle and said not to spend any money on it right now and it should be fine for another few years. He said spending money on changing fluid or any other service would not help, and it is from some internal wear.Extremely honest and didnt even charge or upsell. Lire plus
Amazing. Arrived within an hour and change my broken garage door spring in Vancouver. Best garage door service in Vancouver period! Lire plus
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