LensCrafters

Horrible customer service and rude employees

Kingsway location doesn’t deserve 1 star. My mom purchased an expensive pair of frames with warranty. She was experiencing headaches, dizziness and went back to Kingsway location they did absolutely nothing for her. We had to go to another location at Westmount to find out the prescription is wrong. Thank you to the Westmount staff for catching this and fixing the issue. As for the Kingsway location I suggest you should attend to your customers concerns before turning them away on your mistake.

Bad management Not proffessional at all They dont respect your time at all

They are so sweet...

They are so sweet and caring and always so helpful