After 6 months of inconsistent service from Signature, we have had our service cancelled. Our experience ranged from excellent to not even being able to tell that a team had attended to our home other than the note they left us. When we asked that our service be consistently attended to by the most competent of the staff that we encountered, Vanessa, they would not accommodate us. We do not recommend Signature Cleaning Service because of the inconsistent service and refusal to back up their work
I am so sorry you had such a terrible experience with my company. We always guarantee our work which is why I offered a recall the same day and the reason we sent a Supervisor to Quality Check your next service. We cancelled your service because you instructed us to do so if we could not PROMISE Vanessa would ALWAYS be on your team. We do not have control over when a team member may be sick. I am so sorry, which is why I issued a full refund for the service visit you were unhappy with.
Par shan9928
30 mai 2018
Always great to come home to a clean house. Joanna and her team are excellent and very reliable. I would recommend them to anyone!!
Joanna ensures her teams address any and all issues and Im always confident Ill be taken care of. I would highly recommend Signature Cleaning Services for regular and occasion-special cleaning.
I appreciate the attention to detail and always wanting to know how they did. They want their customers to be satisfied and care to know that they are. I would recommend their services.
My team did an awesome job. The attention to detail made my place shine. It was easy to set up an appointment, give them my keys, and that was that. They came highly recommended and didn't disappoint.
Joanna and her team at Signature Cleaning Services has been an absolute delight to work with.
Timely, flexible and consistent!
My team Tia, Tammy and Jo have been awesome and so thorough that even my kids have commented on their cleaning! Happy Holidays and Safe travels out there!
We have had Signature Cleaning into our home for well over one year now and are thrilled with the fantastic job that they do! Our team, Alison and Mel, do a great job and it is always nice to come home to a personalized note from them. Signature has always been very accommodating if we have had to switch days of the week or time of the day to accommodate our family!
