Shoppers World Medical Centre & Walk-In Clinic

I have been a client of this practice for two years. I really enjoy my family doctor and think she’s great. HOWEVER it is extremely difficult to get a hold of this practice. The lines are ALWAYS busy and the receptionists are not always courteous after you have been calling multiple times/ waiting for a long time. I understand that they have a high patient volume but would like to see them invest in a phone system in which you can wait in a queue instead of having to call multiple times.

My family doctor became too far for me after moving to a new address so I started walk-in at Shoppers World Walk-in Clinic. I loved. The receptionist was so efficient. The nurse was very concern about my health. She took a blood test as soon as I explained the symptoms I was experiencing. The doctor kindly asked how she could help me. I thought it was going a nightmare because of the high volume of patients, but it worked exactly the opposite. I am currently one of their patients.