Frankie Sez Hatters

The staff are ignorant and rude. They had refused service to me and my service dog. When I had called to speak to the owner the woman that answered the phone and said she was the manager was dismissive and verbally abusive to me . I see I am not the only one that had this experience. we were kind and asked questions -- Someone I would assume the manager then spun everything around and said I was rude . My companion ( a human) was shocked as I was how we were treated because of my disability .

Decent customer service if you’re old and look like you have money. If you’re anyone else, the staff are rude and dismissive of you as a customer.