Service department is the worst, try to sale unneeded services. The service guy ask me to rate 5 star and He give me 10% discount. Recently, I have to buy some parts for my honda crv they charge me double the price. I got the part from Amazone Japanese made 100% the same for 1/2 the price. People pls do your research before buying any part from them. I avoid bring my car as much as I can to Honda service department. Have the car for the 12 yrs now.