Classic Alterations
3.7/5
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  • Anglais,
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3495 Lawrence Ave E, Scarborough ON M1H 1B3
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Évaluations et commentaires - Classic Alterations

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3.7/5
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    Lorne M
    Par

    I have brought a variety of items to Classic Alterations in the past couple of months, and I have been very satisfied with the quality of the work done. Their current manager started there last year, but she has over 30 years of experience and so she is able to handle all types of alterations. Her prices are also very reasonable, and she is polite, courteous, and considerate of her customers’ needs. I would definitely recommend her to others.

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    Bilbo909
    Par

    Amazing, happy to return anytime.

    I've been using Classic Alterations for years now. Always pleasant and prompt service, run by the sweetest lady with lord knows how many years in the business. Great low prices that I know I can buy any thing I want in any store and they can make it fit me perfect. Thanks as always. -Victoria K.

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    sigalit
    Par

    Very bad service

    Very bad service, I will never go back to this place again. I live in Guildwood village and the local cleaner told me he worked with them in the past. He is a very professional man, so I trusted him. I requested to make 3 pants from fabric that I supplied. Right in the beginning, the haggling on the price should have turned on a red light in my mind, because from then on started a voyage of exceptionally terrible services – the work was 2 weeks overdue, and required multiple unnecessary visits and telephone reminders. Then I was promised on the telephone that the pants are ready, and when I came to pick them up, I had to wait there until she finished the work. When I tried on the last pair - it was amazingly big, and instead of giving me priority to fix it she asked me to wait more time. Finally I gave up and left there without the last pair. Save your peace of mind and go elsewhere.

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    Réponse d'entreprise 18 juillet 2011

    In my 41 years, I have ran across some clients who demand everything under the sun and I am happy to extend the courtesy that the customer is always right. My prices are set and if any, the price adjustment requests always come from the customer at my door, not the other way around. If you are a repeat customer, I will always give you the best fair price in the area. Custom tailoring is tricky when dealing with unusual dimensions in particular customers and even more so when the client takes time to come back for a final fitting. People gain/lose weights and thus, an extra amount of attention is always given to make the job just right. I rely on repeat business and more importantly, word of mouth as my clients have followed me to many of my locations. This particular client wanted to literally look over my shoulder as I tried to restitch and iron the last pair for her. She tried to bully a 60 year old woman who loves her store and her customers.

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